Greg Truslow operates with a high level of integrity and with his clients’ best interests in mind. He is an “active listener” with a keen sense of what is actually being said.
In 2010, I founded Stay Charlottesville, a vacation rental management company to service Charlottesville and surrounding areas. We rent out furnished homes nightly, weekly, and monthly to guests coming in from all over the globe. One of our largest concerns is, and has always been, liability. How do we protect our clients, ourselves, and then our guests? We have homes valued everywhere from $300K to $5M. Whenever we talk with potential new clients (homeowners), inevitably the largest hurdle that’s placed in front of us is insurance – “What happens if…?” Every time, it’s the same answer: Call Greg Truslow. He represents us and can represent you when your insurance company doesn’t know how to properly protect you. I’m not the professional on insurance, he is, and we need someone we can trust. To this day, we’ve never lost a property due to insurance issues. Greg now represents a good percentage of our portfolio. I’ve often heard him say, “I make it my business, to understand your business, to help you stay in business”. We’ve all heard a lot of people talk; however, he understands our business and that keeps us in business.
~Travis Wilburn, Charlottesville VA
On multiple occasions, he has recommended solutions that I believe were contrary to what I thought that I was looking to buy. On those occasions, he has either a) saved me money by recommending a more appropriate and less costly solution, b) increased my liability protection/reduced my risk by recommending a more complete and appropriate solution, or c) referred me to other providers to help me find the solution that I truly needed.
In every case, he has been value conscious… not necessarily the least expensive option, but I am confident that I am getting my money’s worth because of the level of service he consistently provides. I highly recommend Greg without reservation.
~Matt Dawson, Charlottesville VA
Greg Truslow is not only knowledgeable about all types of insurance, but is an excellent adviser as well. When discussing my insurance with Greg, anything and everything was covered. I feel very secure knowing that he has taken care of my insurance needs. And he really cares.
~Susan Schlenger, Palmyra VA
Truslow-Yost Insurance Agency has been handling all of my Insurance; personal and business, for many years. I have always found Greg to be totally honest with me about my needs. He provides you with all the information you need to make decisions about your insurance and then lets you tell him what you want and don’t want. He never pressures you to do any certain thing. He just provides the facts. He has always answered the phone whenever possible, but has never failed to return my calls if he wasn’t in. If ever there was an emergency situation, and there have been several over the years, he has always acted immediately to resolve them. These are very important aspects of doing business for your customers, instead of with your customers. I and my company will continue to use Truslow-Yost as our one and only insurance agency to take care of all of our insurance needs.
~Mary Tyson, Columbia VA
Greg is very quick to respond to our needs. He has saved us time and money since our switch to Truslow-Yost Insurance.
~Christina M. Palmyra, Virginia
My husband and I have been working with Greg Truslow for many years and are continuously impressed by his knowledge and exceptional service. He has been helpful with not only our insurance needs, but also with any other advice we have sought. Greg is well connected in the community and is able to refer us to outstanding people in all areas of business. He is one of the kindest and most selfless people we know. Having extensive experience in all areas of insurance, he has made sure, time and time again, that we are appropriately covered and getting the best value possible. His availability and response time is unmatched. After many years of such caring and commitment on his part, we have come to think of Greg as a family friend. I would easily recommend him to anyone.
~Cherish A. Barboursville, Virginia
I can say that I have never felt more secure with my family’s insurance needs than with Greg Truslow as our agent. He always puts the best interest of our family first and makes it his personal priority to make sure we are protected. That’s how he earns your trust. Greg continually alleviates our worries involving insurance; his business is taking care of people. He is one of the last honest working men, and it shows in how he approaches every client by putting their needs first, and doing whatever it takes to protect them. People like him, are few and far between these days. I know that I can depend on him to watch over my family, home and vehicles. Greg gives my family the peace of mind all families deserve.
~Patrick W. Palmyra, Virginia
I have known Greg for almost 3 years now. He was recommended to me by my local realtor. Instantly, we had a great working relationship. He realized how time was of the essence and lack of it when you are relocating from another state, registering vehicles, insuring your home and businesses. He made this entire process painless. He even came to my house, on occasion, to make the process easier for me. He answers phone calls after hours and I mean after hours 10-12 at night without hesitation. He is what a good, no a GREAT INSURANCE AGENT is all about. I would highly recommend his brokerage for all insurance needs.
~Patricia A. Lake Monticello, Virginia
I recently moved to the state and was given the name of Truslow-Yost Insurance as a possible contact for my insurance needs. I was impressed not only with the prompt and informative service I received, but also with the product knowledge and the ability to find great coverage for my home and automobile at a reasonable price.
~Betty Meyer
